We collect personal data including your name, email, phone number, gender, age, address, fitness goals, health-related data, and payment information.
We also collect usage data such as app activity, device information, location (if permitted), and cookies from our website.
This data is used to deliver personalized fitness and nutrition services. Process transactions and provide customer support. Improve app performance and user experience. Comply with applicable laws and regulations.
We do not sell or rent your data to third parties.
Data is only shared with trusted vendors (e.g., payment gateways, delivery services) under strict confidentiality agreements.
Your data is stored securely with encryption and industry-standard safety protocols.
You have full rights to access, update, or delete your personal data. Opt-out of promotional communications at any time.
We are not responsible for the privacy practices of any third-party websites linked within the app.
Any changes to this Privacy Policy will be updated within the app and notified via email.
For privacy-related queries, contact us at: founder@iness.fitness
Cancellation Policy
All cancellations must be requested within 24 hours of purchase.
Cancellation requests can be sent via email to support@inessfitness.com or submitted through the app’s support section.
Any request made after 24 hours of purchase will not be accepted.
No cancellations will be accepted once a fitness program, plan, or training session has already started or been partially used.
Conditions for refund eligibility
Approved refunds will be credited into original payment method within 7-10 business days.
Refunds Are NOT Applicable On
Online Fitness Training Programs.
Personal/Offline Fitness Training Sessions.
Customized Diet and Workout Plans.
Live Classes or Recorded Content.
Activated Membership Subscriptions.
Refund Process
Eligible refund requests must include order ID and proof of purchase.
Send refund requests to: founder@iness.fitness.
Our team will verify eligibility and initiate the refund process within the specified timeframe.
